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Customer Insights - Journeys forum
Suggested answer

Marketing Form in Real time marketing.

Posted on by
Hi Everyone,

I am using marketing form in real time marketing I want to get attachment from my customer, is there any way to get attachment from those marketing form?
Please help

Thanks and Regards.
  • Suggested answer
    Cui Hao Profile Picture
    Cui Hao on at
    Marketing Form in Real time marketing.
    Hi,

    Marketing forms do not have oob functionality to get attachments.
    I tried to customize the button for uploading attachments for testing, but it doesn't map, indicating that file columns can't be used here, probably for data security reasons.


    The marketing form functionality is implemented on the front-end, including the interaction between the form and the contacts. I suggest you try to add JavaScript by modifying to send the file as http, and then use flow to accept the http request for conversion and processing.
    How to build flow, you can refer to this link:
    https://d365demystified.com/2020/07/29/accept-http-requests-in-a-flow-and-send-response-back-power-automate/
    This link describes how to go about receiving and processing http requests with flow.

    If my answer was helpful, please click Like, and if it solved your problem, please mark it as verified to help other community members find more. If you have further questions, please feel free to contact me.

    Best regards,
    Cui Hao

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