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Microsoft Dynamics CRM (Archived)

USD integration with CRM 2016

Posted on 18 Jan 2017 09:54:04 by Microsoft Employee

Hello everyone,
I would like to ask if i can work with the latest version of USD that works with CRM 365 with Dynamics CRM 2016 ?

Thnaks for help.

*This post is locked for comments

  • Community Member Profile Picture
    Community Member Microsoft Employee on 20 Feb 2017 at 11:18:07
    RE: USD integration with CRM 2016

    Hello Fahd

    You may consult Tenfold about it. Tenfold offers integrations with more than 150 phone systems and and CRMs. It offers features like click to dial and call pop ups and is really easy to set up. You can check out their integrations at www.tenfold.com/.../dynamics

    They also support MS Dynamics integration

    Hope this helps

  • Community Member Profile Picture
    Community Member Microsoft Employee on 24 Jan 2017 at 08:57:15
    RE: USD integration with CRM 2016

    Thank you Kishor for your answer

  • Verified answer
    Kishor Kumar Profile Picture
    Kishor Kumar 3,702 on 24 Jan 2017 at 06:26:34
    RE: USD integration with CRM 2016

    yes latest version of USD works well with CRM 2016, because I have tried USD 365 for CRM 2016 version

  • Community Member Profile Picture
    Community Member Microsoft Employee on 23 Jan 2017 at 07:33:47
    RE: USD integration with CRM 2016

    Thank you Mr Neil

  • Suggested answer
    Neil Parkhurst Profile Picture
    Neil Parkhurst 10,725 User Group Leader on 20 Jan 2017 at 18:15:33
    RE: USD integration with CRM 2016

    Yes you can use the latest USD with CRM 2016.

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