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SmartConnect problems

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Hi,

I have a Dynamics GP Integration in SmartConnect, it creates a negative adjustment and update a processed field in the table like 1 because only works with the records with processed 0, we notice the integration leave some records and integrates others adjustments, more late the not processed records appear like processed but duplicate the adjustment in GP, we didn't have the service stopped... this happen twice and need to identify what is happening.

Regards

Julia Gallegos

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  • Suggested answer
    RE: SmartConnect problems

    This type of question may be better served via support case, as we'd probably need to get the XML file that you're running through SmartConnect and run it to see if we run into the same issues that you're mentioning seeing. This way we can verify whether the issue is with the eConnect procedure(s) being used or with SmartConnect specifically.

    Are you able to run this eConnect integration outside of SmartConnect at all?

    Has this integration ever worked correctly, or have you always seen these same issues?

    Thanks

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