Hi,
Have a customer that's experiecing issues with the "See full content" and previous records buttons. It dosen't work sometimes, and for some users it works perfectly. Any ideas why these issues appear? It dosen't work when clicking on them

Hi,
Have a customer that's experiecing issues with the "See full content" and previous records buttons. It dosen't work sometimes, and for some users it works perfectly. Any ideas why these issues appear? It dosen't work when clicking on them
Hi Ale,
Since it only happens to one customer, I suspect it is caused by the browser cache.
When clicking See full content is invalid, please clear the customer's browser cache and cookies and try a different browser.
Please completely clear the cache of Internet Explorer.
If it doesn't work, I recommend you raise a Microsoft support ticket.
Hope this helps.
Best Regards,
Lu Hao