Item not syncing with Dynamics CRM

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Posted on by Community Member

Hi,

We have created Products in Dynamics 365 CRM which are appearing in Business Central. However, the Items won't sync back to CRM properly because of an error with one of the Units of Measure (it's NAV FEE in CRM, but remains as PCS in Business Central).

Business Central doesn't like the link between the Units of measure and skips the sync.

Any ideas why this would be?

Thanks, Steve

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ikoletic 2,202 on at

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RE: Item not syncing with Dynamics CRM

Are units of measure coupled?

Meaning if you open Units of Measure in BC, select PCS, on Navigate click, Coupling, Set up coupling, does it shows the point to correct Unit Group in CRM.

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Community Member on at

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RE: Item not syncing with Dynamics CRM

Hi Ivan,

Yes, it's couplde properly. Thanks for the tip though.

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ikoletic 2,202 on at

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RE: Item not syncing with Dynamics CRM

Hi Steve

Is there an error logged for this item you have troble synching in Coupled Data Synchronization Errors page?

If it is, could you post it here?

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