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D365 Portal Licensing

Posted on by 255

Hi All,

How many portal instances provided with dynamics 365 customer engagement enterprise subscription ?

As like Dynamics 365 provided one Production & one Non-production instance for CRM.

But D365 portal any sandbox instance available? Or do we need to purchase sandbox instance ?

Please share any licensing links available for portal.

Regards,

Abhishek Bihani.

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  • Suggested answer
    Mahendar Pal Profile Picture
    Mahendar Pal 45,041 on at
    RE: D365 Portal Licensing

    No, only one portal is provided with the production instance, no portal instance for the sandbox, you need buy one.

  • Abhishek Bihani Profile Picture
    Abhishek Bihani 255 on at
    RE: D365 Portal Licensing

    Hi Mahen,

    In Licensing guide its mentioned

    "One portal is included with any Dynamics 365 Customer Engagement Plan Business Application subscription, per tenant, shared across all Customer Engagement Plan Business Applications. A Customer Engagement Plan Business Application subscription is required to administer and configure the portal. Each portal may only be associated with one instance."

    If D365 Provides two instances Production & Non-production. as per above statement does that mean

    One Portal for production and one portal for sandbox (non-production)?

    Thanks,

    Abhishek Bihani

  • Suggested answer
    Mahendar Pal Profile Picture
    Mahendar Pal 45,041 on at
    RE: D365 Portal Licensing

    Hi,

    Only one portal instance is free with Dynamics 365 subscription, you need to buy additional portal instance for your dev or UAT. You can buy $500 per portal instance

    You can refer more details on the licensing guide: mbs.microsoft.com/.../Dynamics365EnterpriseEditionLicensingGuide.pdf

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