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Customer experience | Sales, Customer Insights,...
Answered

Sub grid roll up

Posted on by 218

Hello,

I posted the question below a few days ago but have not had any responses I’m not sure if it’s because I posted to an incorrect forum or if what I’m asking cannot be done, but I’m trying this forum instead.

I'm fairly new to Dynamics and have done some research online but cannot seem to find an answer. Can anyone help with the following

I have a sub grid on the Contact record which displays a LEADS related to the contact. The contact is also related to an account, the situation is there could be 10 contacts from the same account who are also leads so on each of the ten contact records there will be a lead sub grid with a view showing columns like name, topic, source and so on. I want the info from the ten different views on the individual contact records to cascade up to the main account record. The aim being a user can look at the account record and see in a single view at the account level all the related lead info e.g. name, topic, source. Is this possible with the basic functionality, I don't want to use any code.

Thank you 

Ladga

  • Ladga Profile Picture
    Ladga 218 on at
    RE: Sub grid roll up

    Thank you Goutam, 10 was just a random number it can be any number.

  • Verified answer
    gdas Profile Picture
    gdas 50,085 on at
    RE: Sub grid roll up

    Hello ,

    I am not sure why you are asking only for 10 contacts, do you want to show specific leads or all related contacts leads?

    I believe you are aware that we can only add subgrid if there is a relationship  and in dynamics 365 , there is already available OOB relationship with Account and lead. So you just need to fill the parent account and parent contact id while creation of lead. 

    pastedimage1574602390401v1.png

    pastedimage1574602405672v2.png

    Go to account forms and add subgrid with leads.

    pastedimage1574602417807v3.png

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