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Microsoft Dynamics GP (Archived)

system automaticall change the status of APPROVED purchase orders to UPAPPROVED

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Hi,

I'm facing an issue regarding purchase order approval in MS Dynamics GP 10. System automatically change the status of Approved purchase orders to Unapproved randomly. We’ve checked all the setup options and process. Furthermore, I also tried to find the solution from different community sites, but no solution is found regarding this problem yet.

Someone please guide me in this regards.

Umair Hassan

Maison Consulting & Solutions

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  • Community Member Profile Picture
    on at

    Hi Umair.

    Not sure if this is your scenario, but in GP if a PO is approved and a user enters the Purchase Order entry window that does not enough of a limit for the amount of the PO and attempts to change or Save the PO the status will revert back to being unapproved.

    Hope this helps

  • Suggested answer
    Richard Whaley Profile Picture
    25,195 on at

    This will occur if edits are made to a PO.  People will swear they have not changed the PO but if they open it in the edit window and save it, it can change to unapproved.  Make sure that users have access to inquiry functions and restrict access to the PO Entry/Edit window to only those that need access.

    PO Approvals are discussed in detail in our book Understanding Purchase Order Processing.  See it at Convergence in Atlanta!

  • Community Member Profile Picture
    on at

    Thanks Mr. Sagi and Mr. Richard for your kind reply.

    I've check all settings as mentioned by both of you guys.

    Ok, let me to show more detail on this point:

    Sometimes, when I try to receive the items (purchase order created just before receiving) and then system still shows the error message of unappproval although the Purchase Order is approved. Taking the scenario of Mr. Richard, no further entry have been made by other users, even all users are logged off. but still this error occurs.

    Your kind suggestion will be required.

    Regards

    Umair

  • Suggested answer
    Richard Whaley Profile Picture
    25,195 on at

    Was the PO Printed after it was created and approved but before it was received?

  • Community Member Profile Picture
    on at

    Yes

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