Hi. When trying to final post purchase order invoices attached to a purchase order, that were registered into document form prior to the current month, we get the following message /The transactions on voucher GBXX_APFCR000086237 do not balance as per 01/12/2023. (accounting currency: 83.60 - reporting currency: 138.89)/ If we take the invoice back to import and change the posting date to the current month it works fine. This has only been happening since October 2023, prior to that it wasn't an issue. Can anyone help please?
@andre Someone could have done an update but our IT is outsourced.
If we reject an invoice in Exflow document form, we can cancel it back to the import and change the posting date. As long as the posting date is in the current month we don't have this issue.
There has been a similar discussion on the forums about this issue, and you can refer to these two old threads that have been resolved, as well as the answers of other advisors in the threads to troubleshoot the problem in your system, you can first check if you have selected a publishing profile:
You mentioned that it worked correctly before. Do you know if there was a change on this environment, like a software update or configuration change?
What exactly do you mean by "take the invoice back to import and change the posting date"? What steps are you performing here?
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