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Unable to customise pages for Profile (Role) to remove or show tiles

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Posted on by Sacha E

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I seem to now no longer be able to customise pages for Profiles in BC. I want to remove some of the tiles that appear on some of our Profile landing pages. We used to be able to do this but it seems we can no longer do this. I can't hide any that are showing or show any that are currently hidden. We are on BC 26.1 in the Cloud.

Has something changed or am I missing something? I am a Super user.

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Dynamics 365 Business Central

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Andrés Arias 1,380 on at

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Unable to customise pages for Profile (Role) to remove or show tiles

Hello,

The following update may cause your problem:

https://learn.microsoft.com/en-nz/dynamics365/business-central/ui-personalization-locked

I hope I can help.

Regards,

Andres
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Sohail Ahmed 4,829 on at

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Unable to customise pages for Profile (Role) to remove or show tiles

Adding more details https://learn.microsoft.com/en-us/dynamics365/business-central/ui-personalization-manage

✅ Mark this answer as verified if it helps you.
Sacha E 220 on at

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Unable to customise pages for Profile (Role) to remove or show tiles

Thanks for both suggestions. I appear to be able to modify those that are source Base Application but any that are Source (User-created) I cannot.

I have raised a ticket and our Business Partner has come back to me advising they have queried this with Microsoft for more insight.

https://learn.microsoft.com/en-nz/dynamics365/business-central/ui-personalization-locked
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YUN ZHU 85,984 Super User 2025 Season 1 on at

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Unable to customise pages for Profile (Role) to remove or show tiles

Hi, I tested it briefly and didn't encounter any problems

Version: W1 26.2 (Platform 26.0.35890.0 + Application 26.2.34746.35778)

Hope this helps.

Thanks.

ZHU
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Jainam M. Kothari 10,094 on at

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Unable to customise pages for Profile (Role) to remove or show tiles

Hello,

This functionality is restricted or broken in the latest update.

it's recommended to contact your Microsoft Dynamics partner or raise a support ticket.