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Email bounced trigger not triggered (since update of May 19th?)

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Hi,
I used the Email bounced trigger to activate a Power Automate flow.
By the trigger 'An action is performed' -> Catalog: CXP -> Category: Emailchannel -> Action name: Email bounced.

But I noticed that it doesn't trigger anymore.

Does somebody have a explanation?

Thanks!

Greetings.

  • Suggested answer
    Leah Ju Profile Picture
    Leah Ju Microsoft Employee on at
    RE: Email bounced trigger not triggered (since update of May 19th?)

    Hi mswallow,

    First check if any mail has been bounced in marketing insights:

    Only 'Email bounced' action can't be triggered? Have you tried to select other actions to test?

    I suggest you create a support ticket for professional assistance following the below procedure.

    Get Help + Support - Dynamics | Microsoft Docs

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