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Service | Customer Service, Contact Center, Fie...
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Is it possible to change the default system view in the drop-down in lookup dialog?

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I need to change the default system view from something to "Active Queues".Is this possible?

I tried with JavaScript but not sure where to change the value cause that event when the dialog is opened need to be called.

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  • LeoAlt Profile Picture
    16,331 Moderator on at
    RE: Is it possible to change the default system view in the drop-down in lookup dialog?

    Hi partner,

    If you mean you want to change the default view on entity list, it is not supported by JS code cause we don't have ways to register the code into D365.

    But you could change the default view by OOB function.

    pastedimage1595924800656v1.png

    Just click the pin icon beside the view name and refresh the page.

    Regards,

    Leo

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