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User Account - dates displaying in US format

Posted on by 196
Hi,
 
I have a user in D365 F&O whose dates are all showing in US Format.
 
User Option preferences are all set to UK
User logged into my Windows Laptop with her D365 account - same issue
User tested in a test environment - same issue
Reset user Data - same issue
 
Any idea where its pulling this date format from.
 
 
Thanks in advanced
  • André Arnaud de Calavon Profile Picture
    André Arnaud de Cal... 288,513 Super User on at
    User Account - dates displaying in US format
    Hi Isaac,
     
    Thanks for your reply. Please update the thread if you know more for our learning or maybe get help with new insights. 
  • Isaac1400 Profile Picture
    Isaac1400 196 on at
    User Account - dates displaying in US format
    Hi Andre,
     
    Thanks for reply. I have tried changing date format to a different country and back to UK - but same issue.
     
    I will test deleting the user account in a TEST environment and re-creating to see if that helps.
     
    The issue is not just one user from the entity is affected. There are multiple users from the same entity.
     
    Thanks
  • André Arnaud de Calavon Profile Picture
    André Arnaud de Cal... 288,513 Super User on at
    User Account - dates displaying in US format
    Hi Isaac,
     
    You can try to delete and recreate the user account, but that can have an impact on e.g. configured batch jobs for this user. Have you tried changing the Date, Time and number format to a complete different country and after an hour or so revert back to UK?
  • Isaac1400 Profile Picture
    Isaac1400 196 on at
    User Account - dates displaying in US format
    Hi,
     
    As per my original query I have tried and checked all aread from your replies. I have outlined my troubleshooting steps below
     
    User Option preferences are all set to UK
    User logged into my Windows Laptop with her D365 account - same issue
    User tested in a test environment - same issue
    Reset user Data - same issue
     
    Only option is perhaps to delete and re-create the user account.
     
     
  • Suggested answer
    Avadh Shah Profile Picture
    Avadh Shah 52 on at
    User Account - dates displaying in US format
    Hello
    You can change date format from below option.



  • Isaac1400 Profile Picture
    Isaac1400 196 on at
    User Account - dates displaying in US format
    Hi,
     
    Checked user preferences as per original post and its all set-up correctly to GB Settings (UK format)
     
    Thanks
  • Suggested answer
    Waed Ayyad Profile Picture
    Waed Ayyad 3,872 on at
    User Account - dates displaying in US format
    Hi,

    Did you check the user preferences? Did you set Date, time and number format?

     
     
    Thanks,
    Waed Ayyad
    If this helped, please mark it as "Verified" for others facing the same issue

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