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User Account - dates displaying in US format

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Posted on by Isaac1400

365

Hi,

I have a user in D365 F&O whose dates are all showing in US Format.

User Option preferences are all set to UK

User logged into my Windows Laptop with her D365 account - same issue

User tested in a test environment - same issue

Reset user Data - same issue

Any idea where its pulling this date format from.

Thanks in advanced

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Waed Ayyad 9,218 Super User 2026 Season 2 on at

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Hi,

Did you check the user preferences? Did you set Date, time and number format?

Thanks,

Waed Ayyad

If this helped, please mark it as "Verified" for others facing the same issue
Isaac1400 365 on at

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Hi,

Checked user preferences as per original post and its all set-up correctly to GB Settings (UK format)

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Avadh Shah 52 on at

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Hello
You can change date format from below option.
Isaac1400 365 on at

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Hi,

As per my original query I have tried and checked all aread from your replies. I have outlined my troubleshooting steps below

User Option preferences are all set to UK

User logged into my Windows Laptop with her D365 account - same issue

User tested in a test environment - same issue

Reset user Data - same issue

Only option is perhaps to delete and re-create the user account.
André Arnaud de Cal... 307,269 Super User 2026 Season 2 on at

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Hi Isaac,

You can try to delete and recreate the user account, but that can have an impact on e.g. configured batch jobs for this user. Have you tried changing the Date, Time and number format to a complete different country and after an hour or so revert back to UK?
Isaac1400 365 on at

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Hi Andre,

Thanks for reply. I have tried changing date format to a different country and back to UK - but same issue.

I will test deleting the user account in a TEST environment and re-creating to see if that helps.

The issue is not just one user from the entity is affected. There are multiple users from the same entity.

Thanks
André Arnaud de Cal... 307,269 Super User 2026 Season 2 on at

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Hi Isaac,

Thanks for your reply. Please update the thread if you know more for our learning or maybe get help with new insights.