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Segment isn't showing members

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Set up a real-time segment with audience targeting leads. Ran a journey last night based on the segment. Everything worked correctly however when looking at the segment details under Members and Insights tab, the Segment size is correct however in the members included in this segment it shows 0? Why would that happen and how to fix this?

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  • Suggested answer
    Steve Zhao2 Profile Picture
    Steve Zhao2 on at
    RE: Segment isn't showing members

    Hi Christopher Peterson,

    I'm glad to hear that. Cheers!

  • RE: Segment isn't showing members

    Hi Steve,

    Just rechecking today, it finally is showing under members. Took almost 24 hours which seems odd. Looks like the issue is resolved. Thanks!

  • Suggested answer
    Steve Zhao2 Profile Picture
    Steve Zhao2 on at
    RE: Segment isn't showing members

    Hi Christopher Peterson,

    When you navigate to the Segment, can you see the contact there?

    pastedimage1679552542537v1.png

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