Segment isn't showing members

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Posted on by Christopher Peterson

Set up a real-time segment with audience targeting leads. Ran a journey last night based on the segment. Everything worked correctly however when looking at the segment details under Members and Insights tab, the Segment size is correct however in the members included in this segment it shows 0? Why would that happen and how to fix this?

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Steve Zhao2 on at

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RE: Segment isn't showing members

Hi Christopher Peterson,

I'm glad to hear that. Cheers!
Christopher Peterson 96 on at

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RE: Segment isn't showing members

Hi Steve,

Just rechecking today, it finally is showing under members. Took almost 24 hours which seems odd. Looks like the issue is resolved. Thanks!
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Steve Zhao2 on at

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RE: Segment isn't showing members

Hi Christopher Peterson,

When you navigate to the Segment, can you see the contact there?