web
You’re offline. This is a read only version of the page.
close
Skip to main content
Community site session details

Community site session details

Session Id :
Small and medium business | Business Central, N...
Suggested answer

Notification

(7) ShareShare
ReportReport
Posted on by 37
How to send notifications to the notifications section of Dynamics 365 Business Central System?
I have the same question (0)
  • Suggested answer
    Khushbu Rajvi. Profile Picture
    20,149 Super User 2025 Season 2 on at
    Notification
    Only Microsoft can send and manage these notifications. As a user or partner, you cannot manually send notifications through this icon — it’s reserved for system-level messages.
     
  • Suggested answer
    Gregory Mavrogeorgis Profile Picture
    685 on at
    Notification
    Hi,
     
    Yep—you can send messages to the bell yourself; it’s not only for Microsoft.
    • Any extension can raise an AL Notification and it will show in the in-app notifications list (the bell) for that user.
    • What is Microsoft-only are the global system notices (service health, update banners, tours).
    Minimal example:
    procedure NotifyPickReady(SalesHeader: Record "Sales Header")
    var
        N: Notification;
    begin
        N.Message(StrSubstNo('Pick is ready for %1', SalesHeader."No."));
        N.Scope := NotificationScope::LocalScope; // current user
        N.Send(); // shows under the bell
    end;
    If you need to notify another user (e.g., approver), use Workflows/Approvals with delivery set to Business Central, or trigger your notification when the task is assigned to that user.
     
    If you found this helpful please mark it as verified
  • Suggested answer
    Valentin Castravet Profile Picture
    30,663 Super User 2025 Season 2 on at
    Notification
    The bell notifications are only for Microsoft, you can't use it.
     
    Any one that says you can use it is using AI generated answers.
     
  • Suggested answer
    Jeffrey Bulanadi Profile Picture
    8,752 on at
    Notification

    Hi,

    Sending notifications to the Notifications section in BC appear in the bell icon area is for Microsoft only, alternatively you can use this Notification that appears in a Role Centre page using AL code thru Notification data type.

    Here’s a clean path forward:

    1. Use the Notification Data Type
    You can create and send notifications using AL like this:
    procedure SendNotification()
    var
        MyNotification: Notification;
    begin
        MyNotification.Message := 'Reminder: Please review the latest sales report.';
        MyNotification.Scope := NotificationScope::LocalScope;
        MyNotification.Send();
    end;
     
    2. Customize the Message and Scope
    • Message: The text shown in the notification panel
    • Scope: Use LocalScope for current user/session or GlobalScope for all users (requires permissions)
    • You can also set Action to allow users to click and open a page or report
     
    3. Add Actions (Optional)
    You can attach a page link or action to the notification:
    MyNotification.AddAction('Open Sales Report', Codeunit::"MyReportHandler", 'RunSalesReport');
    4. Trigger Notifications from Events
    You can send notifications from triggers like OnInsert, OnValidate, or background processes. For example, notify users when a document is overdue or when a batch job completes.
     
    5. Monitor Notification Behavior
    Notifications are session-based and do not persist across logins unless you build a custom queue or use Record-based tracking.
     

    Helpful Reference
    Dynamics 365 Business Central: Role Center Hooks Using Codeunit 1430 "Role Center Notification Mgt"
    Notification data type - Business Central | Microsoft Learn

    If you find this helpful, feel free to mark this as the suggested or verified answer.

    Cheers
    Jeffrey

  • Suggested answer
    YUN ZHU Profile Picture
    94,508 Super User 2025 Season 2 on at
    Notification
    The only way our partners can implement notifications is as follows.
    Dynamics 365 Business Central: Adding New Notifications
     
    Thanks.
    ZHU
  • Suggested answer
    Aman Kakkar Profile Picture
    1,668 on at
    Notification
    Hi,
     
    I don't think you can show notifications in that bell icon.
     
    You can only add notifications similar to the greenish blue line shown below.
     
     
    Hope this helps.
    Aman K
  • Suggested answer
    Sumit Singh Profile Picture
    9,323 on at
    Notification
    Hi, 
     
    BC does not expose any public API to post custom messages to the bell “Notifications” tray. Microsoft’s documented notification model lets you surface in‑app (page) notifications via AL; these appear in the page’s notification bar, not in the bell panel. There’s also workflow notifications (email or internal note), but again, not to the bell.
    Please refer below official links:-
    Notifications - Business Central | Microsoft Learn
    Notification data type - Business Central | Microsoft Learn
     
  • Suggested answer
    Rishabh Kanaskar Profile Picture
    5,760 on at
    Notification
    Hi,
     
    The notification section in Business Central is reserved for system level and Microsoft generated notifications. 
    Custom notifications created via AL only appear inline on pages, not in the system notification center.
     
    Thanks
    Rishabh
  • Suggested answer
    Jainam M. Kothari Profile Picture
    14,369 Super User 2025 Season 2 on at
    Notification
    Hello,
     
    The bell notifications are exclusive to Microsoft and aren't available for your use.
  • Suggested answer
    Khushbu Rajvi. Profile Picture
    20,149 Super User 2025 Season 2 on at
    Notification
     Please verify answers and closed it.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Pallavi Phade – Community Spotlight

We are honored to recognize Pallavi Phade as our Community Spotlight honoree for…

Leaderboard > Small and medium business | Business Central, NAV, RMS

#1
OussamaSabbouh Profile Picture

OussamaSabbouh 2,907

#2
Jainam M. Kothari Profile Picture

Jainam M. Kothari 2,169 Super User 2025 Season 2

#3
YUN ZHU Profile Picture

YUN ZHU 1,977 Super User 2025 Season 2

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans