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13Hello, would appreciate advice on the following issue:
1) Prepayment invoice for 100% of order value is posted from Sales Order.
2) Final invoice for 0% of order value is posted from Sales Order. Sales Order goes into SO archive.
Right now, the order is to be voided. Please advise how to create the cr/adj notes for the invoice(s).
1) Unable to post cr/adj note for prepayment as SO is SO archive.
2) If post cr/adj note for the final invoice, it shows the full value to credit off when it should be 0.
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