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Dear Community
After the upgrade of 10.0.12 i have been having issues with the customer Balance Tab under All Customer showing the balances under same Currency multiple times. Why does MS comes up with new issues with every new upgrade. Is it the quality team not been able to test all standard functionality.
Is there any option or hot fixes for this available?
Hello,
I can see hotfix is available in 10.0.12, hence you can get this verified by the quality update.
Check the below schedule., you can check this ono your own here https://fix.lcs.dynamics.com/Issue/Details?bugId=491903&dbType=3&qc=41e8bd1bdd0c31157f386c0e8e5b81344564760030d570bdcfb78c3f366fb46c
Hi praveens007,
I face the same issue in 10.0.12. For foreign currency customers. Please do the quality upgrade as Ramit mentioned and it will fix this issue. In our case we opened the case with Microsoft to backport the solution as we faced it on couple of customers on PRD environment.
MS already noticed this issue and released a hotfix for your system version.
Can you please ask your system admins to implement the following hotfix available on LCS: Issue 491903, KB number: 4583269
In general it is recommended to test your system before installing updates. Those tests can be automated and can help you identifying issues quickly before implementing an update. Doing this can help avoiding such issues.
Best regards,
Ludwig
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