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Dynamics 365 Community / Forums / Microsoft Dynamics RMS (Archived) / How can I sell one ite...
Microsoft Dynamics RMS (Archived)

How can I sell one item made up from different departments, and still have it tracked to the respective departments?

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Posted on by Donald Edgar 35

We sell a package that is made up of two components, each from a different department. Each of those two items has a cost and a department associated with it, and we want the total sale of the item to be reflected in the totals for those departments.

We tried making a kit, which sells the parts as a whole, but that credits the entire sale to the department listed in the kit, not the two originating departments. I haven't experimented with assemblies since that lists the components individually which we'd rather not have.

Up until now, we've been piggy-backing via the Tag Along Item in the Special tab. We select one item, which adds on the second and each department gets credit. However, this not only lists each item, but also gets cumbersome, especially when we have more than two items (Once we had a joint item being contributed to by 3 different departments).

Does anyone have any ideas?

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  • Donald Edgar Profile Picture
    Donald Edgar 35 on at
    Re: How can I sell one item made up from different departments, and still have it tracked to the respective departments?

    I agree. Ultimately, I would like an Assembly Item that allows me to show every item, or collapse them into one single item on the receipt.

  • Spencer McCandless Profile Picture
    Spencer McCandless 2,085 on at
    Re: How can I sell one item made up from different departments, and still have it tracked to the respective departments?

    I think an assembly item is going to be your best bet, in that it will decrement the individual items, credit the sales to the individual department, and allow you to modify the price of the individual components when they are sold together under the assembly bar code. Unfortunately, I don't believe there is a way for it to ring up or be listed on the receipt as a single item, though. I think this is just a short-coming of RMS, as there are a lot of situations where you wouldn't really want the customer to see the price of the individual item components but would rather not have to deal with building and breaking open kits.

  • Mihir Shah Profile Picture
    Mihir Shah 985 on at
    Re: How can I sell one item made up from different departments, and still have it tracked to the respective departments?

    Would it not be easy if you change the department on one of the items. So both the items are in 1 dept.

    Mihir

    Diviasoft, Inc.

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