Hi if I want to just create an email and send it do I have to use customer journeys using an out of the box only approach?
By this I mean can you just create an email add a segment and press send and see those emails you have sent out?
Hi Justin,
In marketing email, you can use 'Test Send' and 'Send Now' to send email without creating one customer journey and segment manually.
--Test Send
https://learn.microsoft.com/en-us/dynamics365/marketing/email-preview#send-a-test-message
--Send Now:
https://learn.microsoft.com/en-us/dynamics365/marketing/email-send-now
Difference:
For 'send now' functionality, customer journeys and a static segment are generated in the background to track the insights. This accompanies the test send functionality which doesn’t track the insights and only allows you to test send emails to people based on contacts.
Unlike the ‘test send’ functionality, send now will allow the users to track insights on the marketing email that is sent without it being sent manually by creating a segment and a customer journey.
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