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Creating a new record based on Survey response data with Survey response associated entity data

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Posted on by Community Member Microsoft Employee

Hello All,

My requirement was, I have few questions on Voice of Customer Page and those responses will be in Rating type. If the Rating for first 2 questions is Less than or equal to 2 then I need to create a new case with the existing associated entity for Response Survey(Case entity in my scenario). can you please suggest how to do it in detailed. Thanks in Advance.

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