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Customer experience | Sales, Customer Insights,...
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Customizing Knowledge Article View on Portal

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Posted on by

Hi,

I've created a page on our portal website where we can view the content of a knowledge article, using the following blog https://colinvermander.com/2017/06/08/dynamics-365-portals-customize-knowledge-articles/.

However, the page now displays only very basic information (title and content).
I'd like this page to show the content of a specific form instead. I've already created an entity form for this but I don't know how to make it appear on the web page.

This is the code of my web template.

{% assign article = entities.knowledgearticle[request.params.id] %}
{% include 'Breadcrumbs' title: article.title %}
{% if article %} {{ article.content }} {% endif %}

pastedimage1571731257417v1.png

Any advice?

Kind regards,

Nina

I have the same question (0)
  • Suggested answer
    Nicholas Hayduk Profile Picture
    2,863 on at

    Hi Nina,

    If you're using Web Templates, you can use the entityform Liquid tag to add it to the page.

    I've got a blog post on the subject (see the "Using the entityform and entitylist Liquid Tags" section):

    www.engineeredcode.com/.../dynamics-365-portal-how-does-the-entity-form-or-entity-list-get-on-the-page

    Hope that helps.

    Nick

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