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SBA Issue in GP 18.3 and ARCB

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Posted on by TP-11040155-0

Good Morning GP Community,

Has anyone out there installed SBA on GP 18.3 and Binary Streams ARCB. which is an Addin product.

In our error logs it's says the following and can't figure out why.

NonFatalError :: Instance:[DEFAULT], Version:[18], Context:[Discovery], Content:[Discovery could not load "BSSI.GenericEngine.ARCB, Version=1.0.0.0, Culture=neutral, PublicKeyToken=null". Skipping.]

We are trying to open

https://XXX.XXXX.com/GPService/Tenants(DefaultTenant)/Help

Below is an example snippet of the instructions.

Categories:

Microsoft Dynamics GP

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TP-11040155-0 16 on at

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SBA Issue in GP 18.3 and ARCB

To All so, we decided to start from the beginning.

Installing SBA from add/remove feature. I get the following error. during the Install of the SBA feature. I am admin and also the service account is a local admin.

No one is login to gp.

Thanks,
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Saif Ali Sabri 1,932 Super User 2025 Season 1 on at

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SBA Issue in GP 18.3 and ARCB

The error you're encountering:

pgsql

NonFatalError :: Instance:[DEFAULT], Version:[18], Context:[Discovery], Content:[Discovery could not load "BSSI.GenericEngine.ARCB, Version=1.0.0.0, Culture=neutral, PublicKeyToken=null". Skipping.]

Root Cause:
This typically occurs when the ARCB assembly (BSSI.GenericEngine.ARCB.dll) is missing, not registered properly, or incompatible with the installed version of GP (18.3).
Solution Steps:

Check DLL Presence:
Ensure BSSI.GenericEngine.ARCB.dll is present in the Addins or main Dynamics GP directory on the server.

Check .NET Compatibility:
Ensure the ARCB add-in is built for .NET Framework 4.8, which GP 18.3 requires.

Verify Assembly Binding:
If you're using custom bindings, check web.config or app.config for missing assembly binding redirects.

Check PublicKeyToken:
The error says PublicKeyToken=null — confirm if the assembly is strongly named. If not, it may need to be rebuilt or signed.

Reinstall ARCB Add-in:
Reinstall the Binary Stream ARCB add-in specific to GP 18.3. Ensure you're using the correct version.

IIS Reset / App Pool Recycle:
After ensuring files are correct, recycle the app pool or restart IIS.

Permissions:
Confirm that the service account running the GP web client has appropriate file access to the assemblies.

Let me know if you need help verifying or obtaining the correct ARCB version.
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Ramesh Kumar 3,501 on at

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SBA Issue in GP 18.3 and ARCB

Only thing which I think need to checked ensure the file BSSI.GenericEngine.ARCB.dll is present. but I will let other GP expert answer this question.

Thanks

Ramesh

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Holly Huffman 5,917 on at

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SBA Issue in GP 18.3 and ARCB

Good morning, afternoon, or evening :) depending on your location!

This issue typically arises due to missing dependencies, incorrect configurations, or compatibility problems between GP and the add-in.
Troubleshooting Steps:

Verify Assembly Availability

Check if BSSI.GenericEngine.ARCB.dll exists in the GP installation directory.

If missing, reinstall the Binary Streams ARCB add-in.

Check GP Dictionary and Object Libraries

Navigate to GPService/Tenants(DefaultTenant)/Help and confirm that AdvRecurringContractBilling and BinaryStream.BusinessObjects.ARCB are correctly listed.

If missing, ensure the add-in is properly registered.

Review GP Service Logs

Open Event Viewer and check logs under:
Applications and Services Logs > Microsoft > Dynamics > GP

Look for errors related to Discovery or Assembly Loading.

Re-register the Assembly

Run the following PowerShell command to manually register the missing DLL:
regsvr32 "C:\Program Files\Microsoft Dynamics\GP\BSSI.GenericEngine.ARCB.dll"

Restart GP services after registration.

Check Compatibility with GP 18.3

Some versions of Binary Streams ARCB may not be fully compatible with GP 18.3.

Verify with Microsoft GP Resources or Dynamics Community Forum for known compatibility issues.

Reinstall the Add-in

If the issue persists, uninstall and reinstall Binary Streams ARCB to ensure proper integration

Hope this helps!