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Dynamics 365 Community / Forums / Microsoft Dynamics GP (Archived) / How do you reverse or ...
Microsoft Dynamics GP (Archived)

How do you reverse or void an RMA?

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Posted on by Renee Leung 6,775

The option is enabled in the Returns Management Options window, however, when you hit the VOID button in the RMA Entry window, the following msg appears -- you may not void an RMA.  There's already an RMA receipt for this entry - not sure if that makes a difference.  

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  • Frank Hamelly | MVP, MCP, CSA Profile Picture
    Frank Hamelly | MVP... 46,633 Moderator on at

    I don't believe you can void an RMA that has a receipt against it.  That would fly in the face of good business logic.  Can you try scrapping the receipt and then voiding the RMA?

  • Renee Leung Profile Picture
    Renee Leung 6,775 on at

    Nope still no luck :-(

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