RE: Web Client Authorisation
Nick,
There are two points to be noted on this issue:
1. GP Utilities behaving weirdly by swapping values of server name and db name. This one's a bug, in terms of how values are *read* from database and shown on Manage user authentication" window fields. But as such, when we enter the details correctly on each field and hit OK, it saves the value properly on the respective table. So, Microsoft said this is a product "quality" issue and not a bug.
2. To make your organization account work, you need to first add GP Web Client as an app on your Azure portal and give it necessary rights to read directory information. This step will give you a client ID and a key value that you must use it on Web Client installation process.
Furthermore, by nature, if we are installing Web Client as "Single Machine Configuration", then we will not be able to use Organization Account. We can only use Windows Account. We must install Web Client as "Multi-Tenant Configuration" and then use the client ID and key value (noted from point #1 above). This way, your Organization Account authentication would work perfectly.
Unfortunately, I won't be able to share logs/support details with you as it's directly linked with my company information. But above is the gist of the whole support process that I had in the past week.
Hope that helps.
Vaidy