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Missing record in RM00103 (Customer Master Summary)

Posted on by 935

Hi  

Currently we have an issue where we can't post a Sales batch because a Customer doesn't have their summary record in the RM00103 table, I have tried to run the reconcile of Current Customer Information but this didn't do anything.

I was wondering if any one else has experienced this issue and how they resolved it?

Regards

Charles

 

 

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  • Verified answer
    Charles Abetz Profile Picture
    Charles Abetz 935 on at
    Re: Missing record in RM00103 (Customer Master Summary)

    Thank you for your response, we have just re-inserted the record and then ran a Current Debtor Information reconcile.

  • Victoria Yudin Profile Picture
    Victoria Yudin 22,766 on at
    Re: Missing record in RM00103 (Customer Master Summary)

    Charles,

    Have you tried running check links on the sales series?  

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