Hi partner,
Here are the steps to set a customer journey that only people who have completed a form after a certain date:
1. Go to Marketing > Marketing execution > Customer journeys.
2. Select “+ New” to create a new customer journey.
3. Select Skip to start creating the journey from scratch.
4. At “Starts when”, select “Submitted a form” in Source Type and select a form.
5. After Start, select “if registered” and fill out the form.
6. If user registered, we can choose actions or other choice in the “yes” step.
7. Similarly, we set in “No” step.
8. Save and Go live the customer journey.
9. Here is a sample customer journey:
Reference link followed: Create a simple customer journey (Dynamics 365 Marketing) | Microsoft Learn
If you have any questions, you can also reply to let us know. Thank you!
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Best Regards,
Sayen Zhang
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