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Portal display order of knowledge articles within a category

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Posted on by Steve Pillar

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Hi,

I have specified a number of Knowledge categories in my Support Portal, and have allocated aticles to each.

How do I change the order in which the articles are listed? I can see that there is a Display Order field n the Category page but there is nothing to be selected.

Any help much appreciated.

Steve

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Leah Ju Microsoft Employee on at

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Portal display order of knowledge articles within a category

Hi Partner,

The 'Display order' of the category can't make articles order in portal.

If you want to change order of articles in the portal, you need edit 'Category details' word template in the portal management app.

Please refer to the following link for more details:

https://community.dynamics.com/forums/thread/details/?threadid=998d44ff-f9d0-45a3-a2b4-caf768059f3c

I hope you can mark my answer verified if it is helpful! If you have any questions, please feel free to contact me.
Regards,
Leah

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