RE: Unable to update account records from Customer self service portal in D365
Hi Shahbaaz,
Please check:
> Whether you are having proper permissions enabled on Account and all the lookup referring entities (like currently, I am seeing Contact entity lookup in your form).
> 'Authenticated User' web role is associated with all the required Entity Permissions.
> All mandatory fields presented on the CRM form must be visible on the portal form as well.
> Is there any disabled field on CRM form?
> Run the page without checking the 'Enable Entity Permission' option on Entity form. (if checked already).
If found useful, please mark the answer as verified.
Cheers
Arpit
https://arpitmscrmhunt.blogspot.com