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Suggested answer

Employee Self Service Certificate has been revoked.

Posted on by 1,204

Hi,

We cannot enter to Employee Self Service Portal because somehow the certificate has been revoked:

ess-cert-revoke.png

This doesn't seem like browser issues. Any user with any browser cannot access the portal.

What should we do to fix this?

Thank you.

  • A.Prasanna Profile Picture
    A.Prasanna 8,161 on at
    RE: Employee Self Service Certificate has been revoked.

    Is this certificate attached to your ESS site, SelfSign Certificate, or Issued by CA?

    How do you access your ESS via the Internet or Intranet?

    Thanks,

    Amith Prasanna

  • HAIRUL HAZRI Profile Picture
    HAIRUL HAZRI 1,204 on at
    RE: Employee Self Service Certificate has been revoked.

    Hi Ludwig,

    the portal is working fine for years. This happened suddenly.

  • Suggested answer
    Junaid Idrees Profile Picture
    Junaid Idrees 12,746 on at
    RE: Employee Self Service Certificate has been revoked.

    Hi HAIRUL HAZRI,

    Hopefully you have checked with other Browsers as well so I suggest to raise the ticket to Microsoft from your LCS portal and let their engineers find the root cause.

  • Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at
    RE: Employee Self Service Certificate has been revoked.

    Good morning Hairul,

    Did things work fine before or is this the first time you run into this issue?

    Best regards,

    Ludwig

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