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Microsoft Dynamics GP (Archived)

Editing Field Service Standard Reports GP 2016

Posted on by Microsoft Employee

The standard Field Service (GP2016) report that comes loaded in Great Plains 2016 seems to work fine with what I am looking for with one exception: Actual Labor/Time - Beginning and end times to be exact. 

I guess, let me be more specific; When I print the Service Call work order (after I create a new service call)- the basic report that is printed works well for me.  I just need to add specific labor time into the report.  I could also do without the Serial/Lot Number column (that is an easy fix to delete).

The way the report shows now is almost what I need - it does give me total labor hours, sub costs, etc.  I really would like to see the actual time, ie 7:30 a.m. to 11:14 a.m....... on here as well.

Are we able to modify this report to show the exact times?

Thanks in advance!

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