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Microsoft Dynamics CRM (Archived)

Changing email Font Size and Font Type in CRM

Posted on by Microsoft Employee

Hi,

When sending an email from CRM the font size and font type keeps on changing itself. Can I default it to a specific size and specific type (i.e. Arial). If yes, the what's the process?

Thanks

Adi

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  • Suggested answer
    Andreas Cieslik Profile Picture
    Andreas Cieslik 9,265 on at
    RE: Changing email Font Size and Font Type in CRM

    You can adapt this old code in a plugin to set the email fields:

    parthimscrm.wordpress.com/.../display-images-in-email-body-crm-2011

  • Suggested answer
    Gopalan Bhuvanesh Profile Picture
    Gopalan Bhuvanesh 11,397 on at
    RE: Changing email Font Size and Font Type in CRM

    Hi

    We cannot set the font size and type using OOB customization.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Changing email Font Size and Font Type in CRM

    Hi Andreas,

    Thanks for your suggestion, but is their a way to set up the font size and type from the backend, as its not every time we want to use the templates.

    Thanks

    Adi

  • Suggested answer
    Andreas Cieslik Profile Picture
    Andreas Cieslik 9,265 on at
    RE: Changing email Font Size and Font Type in CRM

    If you use an email templates you can use HTML and the Hx or FONT tag to define the font styles and sizes.

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