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Small and medium business | Business Central, N...
Suggested Answer

Prioritisation of orders and customers

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Posted on by 104
I have a customer who wants to prioritise orders and customers:
"We need to be able to prioritise certain orders over others (e.g. UK Direct customers over intercompany exports).
Could you advise how to achieve that please?  We have customers of our UK company being denied stock for their orders because Business Central has given priority to an export order, we would prefer to control that and prioritise our customers first."
 
Is this an option to do in BC or does something need to be developed to achieve?
I have the same question (0)
  • Vahid Ghafarpour Profile Picture
    12,204 Super User 2025 Season 2 on at
    I didn't find anything out-of-the-box in BC. But I did long time ago and it would be nice if it was added.
  • Suggested answer
    OussamaSabbouh Profile Picture
    7,543 on at
    Hello,
     
    Standard BC can’t prioritize customers/orders for stock. Allocation is first-come.
    Best option: separate Locations (UK vs Export).
    True priority needs customization.
     
    Regards,
    Oussama Sabbouh
  • Gerardo Rentería García Profile Picture
    25,400 Most Valuable Professional on at
    Hi
    There isn't a specific tool like that, meaning, what rules should be applied to choose the priority? I'm sharing this native tool to inspire your solutions. Assign a Priority Level to a Vendor - Business Central | Microsoft Learn
    Best
    GR 
  • Suggested answer
    YUN ZHU Profile Picture
    96,245 Super User 2025 Season 2 on at
    As far as I know, this feature isn't in the standard; it requires customization.
    Alternatively, you could submit this idea to Microsoft.
    Missing a feature? Post or vote for ideas on: aka.ms/BCIdeas
     
    Thanks.
    ZHU
  • Suggested answer
    Aman Kakkar Profile Picture
    2,524 on at
    Hi,
     
    As far as I know, you will need to create a custom solution for it as there is no such thing that exists in standard Business Central.
     
    Thanks,
    Aman K

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