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Hello,
Here's the context : we have set up a leave request approval flow where after X amount of time, the leave request approbation is delegated from the manager to the HR team. This is our standard process and we do not want to change it.
However, I was wondering if it were possible to change the manager assigned to approve a particular leave request after the request is submitted. If so, how does it work ?
Thank you and kind regards.
Hi Nina,
I agree to what Erik suggested. In addition to workflow task reassignment, you could also educate your organization about automatic workflow delegation feature. It can be setup by a manager for the time period he/ she expects to be out-of-office and it can be easily configured by navigating to Settings wheel > User options > Workflows
More documentation can be found at - https://docs.microsoft.com/en-us/dynamics365/fin-ops-core/fin-ops/organization-administration/tasks/delegate-work-items-workflow?toc=/dynamics365/human-resources/toc.json
Good luck!
Hi Nina,
Not sure if I understand the process completely, but what you could do is reassign a workflow task.
That's offcourse only possible per workflow task (1 by 1) and can be used in cases where a manager is not online for some weeks and you don't want to wait for the x amount of time (as per your example) before the workflow is assigned to the HR team.
This option would be a one-off task, and should not be used for standard processes/leave request.
With regards,
Hi Nina2021,
There is no such OOB feature now. You could enter it in the Idea Portal:
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