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605Hi guys.
We are in a situation where a customer does not want the social activity panel, but a standard subgrid in a form for Case/Incident, which shows all the related Notes/Annotations.
Problem is that, when we insert a new subgrid, we do not have the possibility to select Notes/Annotations as entity type; see below in the screenshot:
Also if we choose all records type and not only the related ones, we do not see the Notes/Annotations.
Furthermore, the button for Notes in the ribbon is not active; see picture below:
Is it a standard behaviour, means that it is not possible to add a subgrid wit the list of related notes/annotations, or there is a solution to do that?
Many thanks for your support.
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