RMA receiving: may not change quantity on lot tracked items when RMA source is sales invoice

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Posted on by Larry Turner

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Hello,

When I attempt to change the return quantity to be less than the original invoice quantity on a lot tracked item in RMA receiving GP generates the following error. “There is a source document attach to this RMA. You may not change the quantity”. The origin for the RMA is a sales invoice. I am able to specify a return quantity that is less than the original invoice quantity for items that are not lot tracked where the origin of the RMA is a sales invoice and create a new line on the RMA for the split quantity if needed. Should I be able to specify a return quantity that is less than the original invoice quantity for lot tracked items as well? This is occurring in a GP 2010 environment.

Thank you.

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