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SOP Document date change: Invoice date

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Posted on by Community Member Microsoft Employee

Hello,

We have a billing process that sends our bills to a third party who then adds our charges to theirs before sending to customer. We then receive a file back from the third party stating when our charges were added to the customer bill (can be anywhere from 4-20 days depending billing cycle).

We currently use the document date as the invoice aging date which can cause some false overdue invoice in GP. Does changing the SOP document date to the date our charges were added to the customer bill prior to posting the invoice cause any system issues?

Is there a better way to handle synching up the invoice with the customer bill?

Thanks,

Brent

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Bryan Prince 660 on at

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Re: SOP Document date change: Invoice date

Hi Brent,

That sounds like a good plan to me. Changing the SOP document date won't cause any system issues. As a bonus, the due date of the invoice will be recalculated when the invoice date is changed.

Thanks,

Bryan

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