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Microsoft Dynamics CRM (Archived)

CRM 2016 Online Service Update 5 - Ribbon Buttons Disappear

Posted on by

Not uncommon, but after Microsoft pushed out the most recent maintenance update for CRM 2016 Online (v8.1.1.1039) we noticed some ribbon button display issues on some browsers.

Microsoft Dynamics CRM 2016 Online - Service Update 5
https://support.microsoft.com/en-us/help/4034035/service-update-5-for-microsoft-dynamics-crm-8-1-1

You may notice missing ribbon buttons (SAVE, SAVE & CLOSE etc) on forms/records

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  • Verified answer
    Dan Hesketh Profile Picture
    Dan Hesketh on at
    RE: CRM 2016 Online Service Update 5 - Ribbon Buttons Disappear

    Simple fix here, but a simple clear cache on your browser should get you back up and running.

    Post-clearing cache ribbon buttons return.

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