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Business Central forum

Backups and Restores of D365 BC data

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Posted on by

Hi there,

I'm surprised this hasn't been addressed yet, but what is the process for having backups and the ability to restore data in D365 BC?  If I'm creating a new company for a client for go-live and let's say we import master data and we didn't like that import, is there a way to have a backup of your data before you imported?

I thought I heard that you could make copies of your Business Central environment but I couldn't find that either.

Thanks, 

Darien

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  • Suggested answer
    Community Member Profile Picture
    on at

    Hello,

    My understanding is that right now you'd have to reach out to Microsoft (and only in a disaster recovery situation) for them to restore data.

    Instead, for the implementations I've done, I used the "copy company" feature if I need to test something. If you search "Companies", then you'll come to the page where you can add/copy/delete companies. Highlight the company you want to copy and choose "copy" in the ribbon- then give it a new name.

    As for any master data, if I import it and it isn't looking good, I've also used the Edit in Excel function to highlight everything I don't like, delete them and then "publish" it back to the company. If these are initial imports (no transactional data yet), then you shouldn't have any issue mass deleting in Excel.

    Hope this helps,

    Brittney

  • Suggested answer
    Stefano Demiliani Profile Picture
    37,172 Most Valuable Professional on at

    Backup and restore is a feature not available now. At the moment, you can open a support request to Microsoft directly from BC and they will provide you a backup of your tenant if necessary.

  • AntonioTorre Profile Picture
    574 on at

    Still unavailble for us (apart from Microsoft)? I have seen something in the roadmap about dowload a backup for leaving customers...

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