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Small and medium business | Business Central, N...
Answered

unable to login with all users !!

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Posted on by 15

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Hello every one

today the environment was working well , after make new company copy and every thing was going well then we got this error and all users can't sign in  to any company 

  • tanya07 Profile Picture
    1,638 on at

    Hello Basem ,

    There could be many reasons to it.

    It will help , if you could provide us with more info.

    Thanks,

    Tanya 

  • Basem ousta Profile Picture
    15 on at

    thank you for your reply Tanya

    as I said nothing unusual is made then this error appears and still can't log in for all users all companies even cronus>!!

  • Verified answer
    Marco Mels Profile Picture
    Microsoft Employee on at

    Hello,

    If this is happening to a Dynamics 365 Business Central tenant hosted by Microsoft, then feel free to raise this to Microsoft. If not hosted by Microsoft but an OnPrem installation, then the application event log file should give you more information why this is not working.

    Thanks.

  • Basem ousta Profile Picture
    15 on at

    Dear Mr. Marco thanks for your reply , yes it's hosted by Microsoft and our partner working to fix the issue and sure he will rise to Microsoft if he found no solution , thank you

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