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CRM Dynamics - problem with selecting empty picklist value when new look is enabled

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Posted on by tomNm

12

Hi,

I have a business process flow, but in the new modern refreshed look, I'm unable to reset the picklist value to null. Does anyone know if there's a way to set the value to null as before?

New-look enabled - can't select empty value:

New-look disabled:

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Leah Ju Microsoft Employee on at

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CRM Dynamics - problem with selecting empty picklist value when new look is enabled

Hi tomNm,

If so, I suggest you follow the steps below to create a ticket for the Microsoft Support team for further assistance.
Get Help + Support - Dynamics | Microsoft Docs
tomNm 12 on at

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CRM Dynamics - problem with selecting empty picklist value when new look is enabled

Thank you for your reply. I hadn't checked this in the previous version. Currently, I have Wave 1 2024 enabled, and I can't see the empty picklist value available for selection

2024 release wave 1 enabled

and the server and client versions are:

Server version: 9.2.24023.00200

Client version: 1.4.8213-2402.3
Leah Ju Microsoft Employee on at

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CRM Dynamics - problem with selecting empty picklist value when new look is enabled

Hi tomNm,

What is your current version?

I can select null value after enabling 'New look':

My version:

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