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CRM Dynamics - problem with selecting empty picklist value when new look is enabled

Posted on by 12
Hi,
 
I have a business process flow, but in the new modern refreshed look, I'm unable to reset the picklist value to null. Does anyone know if there's a way to set the value to null as before?
 
New-look enabled - can't select empty value:
//
 
New-look disabled:
//
  • Leah Ju Profile Picture
    Leah Ju Microsoft Employee on at
    CRM Dynamics - problem with selecting empty picklist value when new look is enabled
    Hi tomNm,
    If so, I suggest you follow the steps below to create a ticket for the Microsoft Support team for further assistance.
    Get Help + Support - Dynamics | Microsoft Docs
     
  • tomNm Profile Picture
    tomNm 12 on at
    CRM Dynamics - problem with selecting empty picklist value when new look is enabled
     
    Thank you for your reply. I hadn't checked this in the previous version. Currently, I have Wave 1 2024 enabled, and I can't see the empty picklist value available for selection
     

    2024 release wave 1 enabled

     
    and the server and client versions are:
     

    Server version: 9.2.24023.00200

    Client version: 1.4.8213-2402.3

  • Leah Ju Profile Picture
    Leah Ju Microsoft Employee on at
    CRM Dynamics - problem with selecting empty picklist value when new look is enabled
    Hi  tomNm,
    What is your current version?
    I can select null value after enabling 'New look':
    My version:

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