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Customer experience | Sales, Customer Insights,...

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Get notification on negative responses

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Posted on by Rinkal

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hello;

how can i get notification on the negative responses of the customers through customer voice

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Sanjay Kasat Microsoft Employee on at

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The ability to set up alerts when satisfaction metric value of a particular response is low is going to be released in 1st quarter of 2021.

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ashish12 3,079 on at

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Hi Rinkal,

Try this alert way - docs.microsoft.com/.../alerts

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