Custom Entity in Custom Channel Tile

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Posted on by Ridlees

Dear Dynamics community,

Why I don't see a custom entity that I have created? I see it in my PowerApps but when I fill it with a record, I can not see the record on my custom tile.
I just see the loading... forever.

Screenshot-2020_2D00_08_2D00_10-at-16.48.14.png

Screenshot-2020_2D00_08_2D00_10-at-16.48.14.png

I can share it but on a custom tile, I can not see it. It theoretically should not do much (since I am starting my Workflow (WF) on custom channel activity) but my WF doesn't register this activity.

When I test my WF/Connector by changing The entity name to contacts (for example), it works. So, the issue is in my Custom Channel Activity.

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cloflyMao 25,210 on at

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RE: Custom Entity in Custom Channel Tile

Hi Martin,

The issue might be caused by LookupViewId and QuickViewFormId properties are not defined properly in xml file.

According to sample xml file of documentation, althought the comment said that those two properties are optional,

however, from my test, they shall be populated;

I didn't add them in the first test, then I also encountered same issue(Stuck in Loading...) as screenshot you posted.

1. Open the lookup view of custom entity, then open console and use decodeURIComponent(location.href); function to get decoded id value of lookup view id.

2. Similarly, get id value of quick view form with same function.

3. Add those values to xml web resource of custom channel

Result:

Now records list for custom entity has been available:

test custom tile

Regards,

Clofly

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Ridlees 10 on at

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RE: Custom Entity in Custom Channel Tile

Hi Clofly,

once again I am thankful for your help. You are 100 % right, these values need to be specified. If you don't mind, I will submit an issue (and credit you) at the Github page to inform the Microsoft team that they should update this information.

Also, even with LookupID (and VIew ID) specified, your record could still look like this:

I have mentioned this on Github as an Issue, but it's just a Graphical Bug and doesn't affect WFs.

Thanks again!

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cloflyMao 25,210 on at

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RE: Custom Entity in Custom Channel Tile

Hi Martin,

Thanks for your feedback! Welcome to submit issue at GitHub page.

You could submit feedback on step 2 page of custom channel configuration tutorial, it would help people who also encountered same issue when they're configuring custom tile.

https://docs.microsoft.com/en-us/dynamics365/marketing/developer/configure-tile-custom-channel (Bottom of page > Feedback > This page)

Regards,

Clofly

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