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Allowing Viewing Of Notes on a closed Case on MSCRM 2016

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Posted on by Community Member Microsoft Employee

Hi Everyone,

I have notes on a Case the requirement was to disable adding/edit on notes on a closed/deactivate Case,only allow viewing.

I have a custom j script code that I have found online and below is the code :

$(“#notescontrol a[title=’NOTES’]”).attr(‘disabled’, ‘disabled’); }

The issue is it rather than disabling everything add/edit and view of notes on a closed Case,As such this code is not doing what is is supposed to do.

Can anyone assist I need j script code that will enable my users not to edit/add a note on a closed case, but at the same time only allow view of a note on a closed case.

Anyone who can assist

Regards.

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