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Automated Workflows for Approval process not triggering when using Odata Services

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Posted on by 6
We are experienceing issues have a workflow trigger automatically when a Purchase Invoice is created using the web services (OData).
The workflow is trigger finee when a user create the Purchase Invoice manually.
 
We are using pages 51 for the Purchase Invoice Record and 54 to add the line items to the Purchase Invoice, however when the records is created, the workflow doesn't trigger.
Below is the rule that is inplace. 
  • Automated Workflows for Approval process not triggering when using Odata Services
    Hi Yun Zhu

    Thanks for the reply, we are inserting the lines on page 55 and the Purchase Invoice on page 51.
    Do you have any pointer on that customization to trigger the approval process? Still new to Nav and only been working with Odata services at the moment.
  • Suggested answer
    YUN ZHU Profile Picture
    YUN ZHU 59,978 Super User on at
    Automated Workflows for Approval process not triggering when using Odata Services
    Hi, will the problem be solved if the Line part is inserted using Purch. Invoice Subform (55)?
     
    If it still doesn't work, you may need to make a simple customization and run the workflow in the Web Service.
     
    Hope this can give you some hints.
    Thanks.
    ZHU
     

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