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Commerce forum

Retail prices not showing up

Posted on by

Hi,

We have a problem in MPOS of Dynamics 365 Retail, When we run the job 1020 Prices and Discounts, We see that the Download Sessions is Applied, but in the POS the prices are not updated, we are using Trade Agreement Journal and in the past we did not have any problem.

Is it possible that the problem is the local database of MSPOS (We have 25 POS with same problem) ? 

Best Regards

  • Suggested answer
    Shafeeque P. Profile Picture
    Shafeeque P. 6,512 Super User 2024 Season 2 on at
    RE: Retail prices not showing up

    I would recommend to check first check the price on Price Simulator to see if it is coming properly. If the price simulator is not showing the price check from to date(check the date formats if you use an upload utility), UOM, currency, price groups mentioned in the trade agreement.

    If the price is firing properly on Price Simulator, check the ax.pricedisctable in store DB to confirm if the data has been completely replicated.

  • Suggested answer
    Manvendra Singh Profile Picture
    Manvendra Singh 360 on at
    RE: Retail prices not showing up

    Please check if Price Group for Store and trade agreement is same and Currency for Trade agreement and Store is same.

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