Possibilities to get event dynamic content into marketing emails

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Posted on by TAY Jun Boon

Hello everyone, please let me clarify on my question stated on subject.

First of all, we have a custom field in event to keep external party URL link. It would be different link to every event. I am trying to get this value from Event to Marketing emails.

I have tried methods below but no luck:

1. I tried to get value directly {{event.new_myUrlLink}}. But I got the error from marketing email that show "Dynamic content references a static entity that's missing a record ID".

2. I have also tried {{contact.contact_msevtmgt_event_msevtmgt_originatingeventid.new_myUrlLink}} and I found that all emails with this dynamic content would caused the email blocked from Customer Journey.

Thus, I am seeking for advises on any possibilities or methods could get Event fields and use on Marketing Email.

Thanks in advanced.

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Nya 29,064 on at

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Hi,

Please refer to my answer in the following issue:

(+) Dynamic event information fields in marketing emails - Dynamics 365 Marketing Forum Community Forum

If you’d like to insert the info of the event with dynamic contents in a marketing email, it is necessary to ensure that the event is a contact Originating Event.

If this helped you, I'd appreciate it if you'd mark this as a Verified Answer, which may in turn help others as well.

Best Regards,

Nya