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Bank Deposit entry hangs

Posted on by 5

We have GP 2018 but this issue also occured in GP2016.

Financial \ Transactions \ Bank Deposits  

We only have one checkbook. 

When we go to select the checkbook, the Checkbooks window opens but then hangs for an extended period of time.  

What is causing this?

Thank you,

Karen Koehle

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  • Suggested answer
    Margi Jandro Profile Picture
    Margi Jandro on at
    RE: Bank Deposit entry hangs

    Hi KKoehle,

    Performance issues in the Bank Reconciliation module can be due to having a large amount of reconciled transactions sitting in the tables. We recommend moving transactions that have been reconciled in the Reconcile Bank Statement window to the History tables for Bank Reconciliation.

    Please read this article on how to do this Microsoft Dynamics GP 2016 R2 - Bank Reconciliation - Reconciled Transaction Maintenance - Microsoft Dynamics GP Community

    If this does not resolve your performance issue, you may want to consider create a support case.

    Thank you,

    Margi Jandro

    Microsoft Dynamics GP Support Engineer

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