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Service | Customer Service, Contact Center, Fie...
Suggested Answer

Import Data not pulling all mapped fields.

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Posted on by 133

I'm trying to import  product inventory to a warehouse. 

I mapped the fields with import wizard. 

The wizard shows success on the imported lines. 

It has pulled the product and warehouse through but quantity on hand and quantity available shows 0 even through there are number in those fields. 

Any ideas. 

  • Suggested answer
    Kenneth Ariel Chaves Herrera Profile Picture
    Microsoft Employee on at

    Hi,

    Are there any duplicate detection rules you have registered?

    Are you importing the new data or updating the existing data through import?

    Please make sure to follow step by step the following process:

    If on-prem -> Import accounts, leads, and more into Dynamics 365 Customer Engagement (on-premises) | Microsoft Docs

    If Power Apps -> Import data in model-driven apps - Power Apps | Microsoft Docs

    If this was helpful, please check it as verified to help others finding useful information.

    Welcome to this amazing community.

  • Matt1405 Profile Picture
    133 on at

    Hi Kenneth,

    There are duplicate detection rules but surely that wouldn't look at quantity values?

    Thanks for the information I'll go through it.

    Also thanks for the welcome, I love the Dynamics community.

  • Thomas David Dayman Profile Picture
    11,323 on at

    If that doesnt work, then it would be worth sending over a sample of the import and maybe some screenshots of the success rows?

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