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Microsoft Dynamics 365 | Integration, Dataverse...
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Cant Create any record

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Posted on by 5

I couldn't create any record in both Dynamics 365 nonprofit accelerator app and fundraising and engagement app 

The following is the error detail

Exception Message: An unexpected error occurred from ISV code. (ErrorType = ClientError) Unexpected exception from plug-in (Execute): Plugins.AccountCreate: System.Exception: User does not have a Configuration record and no Configuration record has been set as the Default.

ErrorCode: -2147220956
HexErrorCode: 0x80040224

HelpLink: go.microsoft.com/.../

TraceText:
[FundraisingandEngagement: Plugins.AccountCreate]
[342f969a-78a2-ea11-a812-000d3a0c94a6: Plugins.AccountCreate: Create of account]


Entered Plugins.AccountCreate.Execute(), Correlation Id: 2a91a3ee-6a41-4bdb-b1e4-537437d067b5, Initiating User: 7fe8069c-e0a4-eb11-9441-000d3ae99c30
---------Triggered AccountCreate.cs---------
User does not have a Configuration Record. Retrieving Default Configuration Record
Exception: System.Exception: User does not have a Configuration record and no Configuration record has been set as the Default.
at Plugins.PaymentProcesses.Utilities.GetConfigurationRecordByUser(IPluginExecutionContext context, IOrganizationService service, ITracingService tracingService)
at Plugins.AccountCreate.ExecuteCrmPlugin(LocalPluginContext localContext)
at Plugins.PluginBase.Execute(IServiceProvider serviceProvider), Correlation Id: 2a91a3ee-6a41-4bdb-b1e4-537437d067b5, Initiating User: 7fe8069c-e0a4-eb11-9441-000d3ae99c30
Exiting Plugins.AccountCreate.Execute(), Correlation Id: 2a91a3ee-6a41-4bdb-b1e4-537437d067b5, Initiating User: 7fe8069c-e0a4-eb11-9441-000d3ae99c30

Activity Id: 9d6d4fea-dc40-415b-a260-39b95dc65508

  • Verified answer
    RE: Cant Create any record

    Hi Selvi,

     

    As discussed over teams, you have installed both the apps in same dynamics environment due to that F&E plugin is not allowing you to create a record, because of configuration missing.

    To resolve this, deploy azure component as suggested. Kindly download the deployment guide and user guide from below link and follow the steps from the guide.

     https://github.com/microsoft/fundraising-and-engagement/tree/main/docs

     

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