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Long delay to post transaction on register 1

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Posted on by mcracco

30

Hello,

RMS install less than 60 days old. we have 2 registers.

register 1 also is the database server.

when ring up sales on register 1, 80% of the time there is a significant delay after a tender is entered and enter is pressed.

Register 2 works fine, tender and enter the receipt prints almost instantly and the drawer opens.

Register 1 has a delay of 20-30 seconds of hang, then the change screen pops up, the receipt prints and the drawers opens.

Any idea would be appreciated.

Thanks

MArk

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RE: Long delay to post transaction on register 1

Hi Mark,

You can find out many posts under same issue. try troubleshooting those one at a time.

Since this is happening in one registry

- Start with SQL client configuration then move to OPOS drivers. There are quite few posts here about how to configure SQL client connectivity .

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